
Securing the Emergency Services Network
Case Study
At a glance


Telecoms and Blue Light


Cyber Security Consultancy
THE ASK
Airwave Solutions, a division of Motorola Solutions, is responsible for operating the Airwave network, a vital communication system utilised by all of Great Britain’s emergency services and over 300 public safety organisations. Recognising the significance of maintaining a secure and reliable network for emergency responders, Airwave Solutions sought an independent review of a proposed Security Operations Centre (SOC) solution. They sought an external perspective to validate the business case and ensure that the proposed SOC would meet the necessary standards and requirements.
CHALLENGE
Establishing confidence in the solution
Seeking an impartial evaluation of the proposed SOC solution, Airwave Solutions wanted to ensure its effectiveness and adherence to industry best practices. By engaging tmc3 to conduct an independent review, they aimed to gain confidence in the viability and value of the proposed solution and ensure that it would deliver the required level of service for such a critical piece of UK infrastructure.
The results of the assessment were required to be formally reported and would cover the 'as is' and 'to be':
- Areas of good practice / controls
- Areas of partial good practice / controls
- Areas of non-conformance / recommendations for improvement
- Prioritisation of remediation activities
SOLUTION
Utilising SOC-CMM (Security Operations Centre Capability Maturity Model), tmc3 conducted a comprehensive review of the maturity of the proposed SOC, evaluating its effectiveness based on the design and engaging in workshops with the teams involved.
Following a thorough assessment of the existing SOC, tmc3 proposed an innovative solution to support improvement in training and tchnology. Recommendations included the integration of additional data and service modules into the core toolset, which would greatly enhance the effectiveness of the SOC. By leveraging advanced technologies and superior threat intelligence feeds, the SOC would be able to bolster the security of Airwave infrastructure to a whole new level.
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DID IT WORK? THE RESULTS
The assessment coupled with the detailed report delivered significant results and enhanced value for Airwave Solutions. The independent review not only fulfilled the core objective of validating the proposed solution's value and service level but also presented Airwave Solutions with opportunities to extract additional value from the tooling.
The independent review allowed Airwave Solutions to gain confidence in their proposed SOC solution. By following industry best practices and identifying areas for improvement, tmc3 helped optimise the effectiveness and value of the SOC, ensuring the ongoing security and reliability of the Airwave network. The engagement provided Airwave Solutions with the necessary validation and guidance to make informed decisions and strengthen their critical infrastructure.
IMPACT AND BENEFITS
By implementing the recommendations from the review, Airwave Solutions enhanced the effectiveness and efficiency of their SOC. This would ensure the continued reliability and security of the Airwave network, safeguarding critical communication channels for emergency services.
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