Operations Administrator

Job Description

Role Title: Operations Administrator
Location: Remote
Salary: Up to £30,000  dependent on experience

We are looking for a motivated and organised admin with excellent written and communication skills. As an Operations Admin you will be a key member of the tmc3 team, you will owning internal operations admin tasks and support the operations team.

With a range of customers across the public and private sector, we’ll offer you fascinating work, excellent opportunities for growth and the freedom to realise your potential to excel. Combining strategies, technologies and innovation, we make cyber security a business enabler, delivering enduring results and enabling you to build a successful and rewarding career.

To do this, we would expect you to have Operational Admin experience across a vast array of internal business operations. You will also have experience working in a digital, consultancy or similar environment.

Responsibilities

Operations Support:
- Provide administrative and operational support to the business as needed.
- Assist in the development and implementation of operational processes and procedures.
- Help maintain accurate records and documentation related to operations activities.
- Managing timesheet system.
- Supporting with customer onboarding.
Recruitment:
- Help build job descriptions.
- Manage recruitment suppliers.
- Schedule interviews.
- Follow up with applicants and feedback.
Communication and Coordination:
- Facilitate communication between project teams, delivery teams, and other stakeholders.
- Arrange and attend meetings, take minutes, and follow up on action items.
- Answer inbound phone calls and emails from customers, and suppliers.
Documentation and Reporting:
- Provide administrative and operational support to the operations manager.
- Produce regular status reports and updates for customers.
- Taking accountability for the delivery of cyber security engagements and leading multiple engagements on a day to day basis.

Competencies and qualifications

We are looking for experience in the following skills:

Essential	Desirable
Strong interpersonal and stakeholder engagement skills at all levels up to Board level	Project Management Experience
Strong organisation skills	Management and leadership experience and skills
Experience managing a time sheet system	Ability to acquire a Project Management Certification if not already possessed.
Excellent verbal and written communication skills
Ability to multitask
Ability to work independent and as part of a team

What can tmc3 offer you?

The opportunity to work in committed teams that blend in-depth industry experience with high quality consulting expertise. Intelligent and interesting colleagues who will develop and challenge you.

A transparent career path where your advancement is objectively measured, enabling you to achieve your full potential.